Returns & Exchanges
Please read our Returns & Exchanges policy carefully before placing your online order.
In the event your item is defective due to a manufacture defect, we will replace your item free of charge and ship your replacement right away.
To request a return due to a manufacturer’s defect, please contact our customer assistance representatives within 7 days of purchase. Use the Contact Us button below. You may also login into your account and complete this request online 24 hours a day 7 days a week. If you have any questions about returning an item please reach out to our experienced customer assistance department via the Contact Us button below.
PLEASE NOTE: We CANNOT accept items that have been opened, or used for refund. If your packaging shows signs of defect or damage, please do not open the item. Simply contact customer service for a RMA (Returned Merchandise Authorization) form. In most cases your replacement item will be on it’s way to you before we receive your return. Please allow up to 2 weeks for us to receive and process your return.